Privacy Policy
Last Updated: 27 August 2025
1. Who We Are
ACS Café (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our Site or use our Services. Our contact details are at the end of this policy.
2. Information We Collect
We may collect and process the following data:
2.1. Personal Identifiers: Your name, email address, phone number, and delivery address when you place an order, make a reservation, or sign up for our newsletter.2.2. Financial Data: Transaction history and payment details (though we do not store full card details on our servers).
2.3. Technical Data: Your IP address, browser type, and browsing behaviour on our Site via cookies.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Service Fulfilment: To process and deliver your orders and manage your reservations.3.2. Communication: To send order confirmations, booking details, and respond to your enquiries.
3.3. Marketing: With your explicit consent, to send you promotional offers and news about our menu. You can opt-out at any time.
3.4. Improvements: To analyse website use and improve our Services and user experience.
4. Legal Basis for Processing
We process your data based on:
4.1. Contract: To fulfil our obligations when you place an order.4.2. Consent: For sending marketing communications.
4.3. Legitimate Interest: For website analytics and service improvement.
5. Data Sharing and Disclosure
We will never sell your personal data. We may share it with:
5.1. Service Providers: Trusted third parties who assist with delivery, payment processing, and IT support, under strict confidentiality agreements.5.2. Legal Obligations: If required by law or to protect our rights, property, or safety.
6. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. All online transactions are encrypted using SSL technology.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this is for 36 months after your last interaction with us.
8. Your Data Protection Rights
Under data protection law, you have the right to:
8.1. Access: Request copies of your personal data.
8.2. Rectification: Request correction of inaccurate or incomplete data.
8.3. Erasure: Request deletion of your personal data.
8.4. Restrict Processing: Object to how your data is processed in certain circumstances.
8.5. Withdraw Consent: Withdraw your marketing consent at any time.
9. Cookies
Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our Site. You can set your browser to refuse all or some browser cookies.
10. Changes to this Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page.
11. Contact Us
For any questions about our Privacy Policy, or to exercise your data rights, please contact:
ACS Café19321 Enterprise Road, Newlands, Harare
Email: info@acsauto.co.zw
Cell: +263 715947512